A 99.9% Server Uptime
The major benefit of building your own web hosting system is that you don’t have to worry about compatibility issues – you configure a particular set of software applications in such a manner so as to be compatible with a defined set of hardware parts. The end result is something considerably more stable and reliable, since there are less potential risks of failure. We have built our cloud hosting system atop proven hardware parts as well as a seriously customized version of SELinux in an attempt to create a truly secure home for your websites.
That’s the reason why, with each of our web hosting plans plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we have also set up our own internal network in all our datacenters. Everything is based on top–notch hardware elements fabricated by Juniper. Moreover, on each single router, we have put a firewall with an intricate algorithm as a way to filter all dubious requests.
In this way, in all our datacenters – in our USA data center, in our UK data center, in our FI data center, in our East Europe data center and in our AU data center, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done just about everything to decrease all possible risks with our cloud hosting plans and irrespective of the fact that we provide premium technical support, there are instances when the client is simply not pleased with what we have to offer. Or he needs to upgrade to a more powerful web hosting solution, such as a VPS server or a dedicated server.
This is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not fully satisfied, we will give you a refund.
24/7 Technical Support
If you’ve ever had to wait around for hours to get a response, you know how infuriating this can be, particularly if your site is on the line. Because of this, our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be right here and they will respond to you in less than 60 minutes. And the best thing is that their average response time is under twenty minutes!