1 hour ticket response
Pro Website Group’s team of tech support engineers is dedicated to giving quick answers to each of your questions. We’ll examine your support ticket the minute it has been received and will respond back to you with a solution within less than one hour after the trouble ticket submission. In fact, our average ticket response time is twenty minutes.
A First–Class Support Service
Each member of our technical support team has several years of experience in the web hosting plans niche and most of them have been with us for at least five years. They all are eager to respond to all your inquiries in the most competent way possible.
An Easy–to–Browse Help Center Section
In the Web Control Panel you can find an easy–to–browse Help Center section where you can find quick hints on how to use our web hosting services. You can get the answers to your questions in our F.A.Q. repository, see more hints in the web hosting account administration articles or check our how–to video tutorials.