Customer Support Channels
A 1–hour Response Guarantee
Our client service crew is taught to fairly quickly address all our web hosting plans users’ requests and support questions. Via our ticket system, you’ll be able to send your request and a support crew fellow member will most likely get back to you in less than maximum one hour. In fact, practice proves that the average reaction time is 20 minutes.
A Top–quality Support Service
Get in touch with us at any time needed. Our crew of employees will undoubtedly be on the web for you 24x7x365 to answer to all your problems and to fix any situation that you may have. You can easily post a help and support ticket from your Web Control Panel or drop an email any moment. Furthermore, on working days, you can easily ring us or use the online chatting service.
An Intuitive Help Section
Our company has incorporated a wide–ranging knowledge base into the Control Panel so you’re able to receive useful step–by–step instructions anytime. Each section of the Control Panel possesses its own contextual support area having a selection of how–to posts. We have also made educational videos to ensure that you get a far better visual representation of the way in which to perform any given procedure.